VA Video Connect

VA Video Connect: Access VA Healthcare from Anywhere VA Video Connect is an app designed to help veterans connect with their healthcare providers through secure video appointments. Whether you need to consult with a doctor, therapist, or specialist, VA Video Connect makes it easy to access care without having to travel to a VA facility. Key Features: Secure Video Appointments: Schedule and attend video appointments with your VA healthcare providers directly through the app. VA Video Connect ensures a secure and private connection, allowing you to receive care from the comfort of your home or wherever you are. Appointment Management: Easily view, schedule, and manage your upcoming appointments. The app lets you see your scheduled video visits and provides reminders to ensure you don’t miss your appointments. Care Team Communication: Connect with your VA care team in real-time. The app allows you to discuss your health concerns, review treatment plans, and receive medical advice just as you would in an in-person visit. Flexible Access: Join video appointments from a smartphone, tablet, or computer. VA Video Connect is compatible with multiple devices, giving you the flexibility to choose the platform that works best for you. Simple Interface: The app features an easy-to-use interface, making it simple to join video appointments. Even if you’re not tech-savvy, the app guides you through the process of connecting to your healthcare provider. Health Record Access: Access your VA health records during your video appointment. Review your medical history, current treatments, and upcoming care plans with your provider, ensuring all your health information is at your fingertips. Emergency Support: In case of technical difficulties during your video appointment, the app provides access to support services to help resolve issues quickly, ensuring that your care is uninterrupted.

Download and Set Up: Start by downloading the VA Video Connect app from the Google Play Store, App Store, or access it through a web browser on your computer. Log in using your VA.gov account credentials. If you don’t have an account, you’ll need to create one to access the app’s features. Schedule a Video Appointment: Contact your VA healthcare provider to schedule a video appointment. Once scheduled, you’ll receive an email with a link to join the session, or you can access the appointment directly through the app’s interface. Join Your Appointment: On the day of your appointment, open the VA Video Connect app. You can join the video session by clicking the link in your appointment details or the email you received. Make sure you’re in a quiet, private location with a stable internet connection. Test Your Device: Before joining the video session, the app will prompt you to test your device’s camera, microphone, and speakers. This ensures everything is working correctly and that you’re ready for your appointment. Attend the Video Session: Once connected, you’ll be able to see and speak with your VA healthcare provider in real-time. Discuss your health concerns, follow-up on treatment plans, and receive medical advice just as you would during an in-person visit. Access Health Records During the Appointment: During your video session, you can access your VA health records if needed. Review your medical history, medications, and other relevant information with your provider to ensure you’re receiving the best possible care. Schedule Follow-Up Appointments: If additional appointments are needed, discuss them with your provider during the video session. You can schedule follow-ups directly through the app, ensuring continuity of care. Get Support if Needed: If you encounter technical issues during your appointment, use the app’s support features to resolve them quickly. The app provides access to VA technical support to help you stay connected with your healthcare provider. Receive Appointment Reminders: Enable notifications in the app to receive reminders for your upcoming video appointments. This helps you stay on track with your healthcare schedule and ensures you don’t miss important sessions.