UPS Mobile Delivery

The UPS Mobile Delivery Employee App is a new tool designed to improve the efficiency of UPS’s delivery and pickup services by allowing employees to use their personal devices while on the road. The app helps guide employees through delivery tasks, providing all the necessary information and tools to complete them quickly and efficiently. Employees can access a detailed manifest of their stops, use local maps for navigation, and follow specific instructions for each delivery or pickup.

Sign Up: Employees need to sign up through the Bring Your Own Device (BYOD) process to start using the app. Access Manifest: View the list of stops with detailed information, including special instructions and any accessorials (e.g., delivery notes or restrictions). Use Navigation: Follow the best route using local maps for seamless navigation. Scan Packages: Scan the packages you're delivering or picking up to build and update your manifest. Handle Exceptions: The app will guide you on how to handle exceptions if you’re unable to complete a delivery, such as providing an alternative status to the customer. Pickup Tasks: Complete pickup tasks as needed, with the ability to communicate updates back to the local center. Two-Way Communication: Stay connected with the local center for real-time updates, status changes, and instructions.