Shopify Inbox

Shopify Inbox lets you connect with customers and boost sales through real-time chat. This free app allows customers to reach you from Instagram, Facebook, and the Shop app, helping you answer questions and assist with purchasing decisions. It’s an easy way to build relationships and grow your business while spending less time on support.

Download the app and log in with your Shopify account. Connect your Instagram, Facebook, and Shop app profiles to centralize messages. Respond to customer inquiries in real time to guide purchasing decisions. Use the app to manage conversations from all platforms in one place. Enable automated replies to handle frequent questions efficiently. Monitor chats and use insights to improve customer engagement and drive sales.