Hotels.com: Travel Booking

### Hotels.com App: Hotel Booking Made Easy #### About this App: The Hotels.com™ app offers exclusive benefits for Hotels.com Rewards members! With app-exclusive deals, you can earn your next reward* night faster. Remember to enable notifications to never miss out on these offers. When you’re ready to travel, take the Hotels.com app with you – it's the perfect travel companion. #### Key Features: **Exclusive Discounts and Last-Minute Deals for App Users** - **Instant Member Prices:** Save an average of 15% on thousands of hotels worldwide with member prices available right away. - **Last-Minute Booking Discounts:** Enjoy exclusive last-minute booking deals through the app. **Flexible and Convenient Booking** - **Free Cancellation:** Most hotels offer free cancellation, providing flexibility and peace of mind.* - **Search and Compare:** Easily search and compare travel deals, hotel prices, and vacation rentals before booking. **Additional Benefits with the App** - **Earn Reward Nights:** Collect 10 stamps and get 1 reward night.** - **Exclusive App Offers:** Use the app to enjoy exclusive deals and earn reward nights faster. - **No Fees for Redeeming Rewards:** Redeem your reward nights with no additional fees and no blackout dates. **Wide Range of Accommodation Options** - **More Than Just Hotels:** Find vacation homes, apartments, luxury resorts, B&Bs, motels, hostels, and more. - **Filter by Travel Type:** Search accommodations by themes to find what suits your needs best. - **Map View and Reviews:** View properties on a map and read genuine guest reviews. - **Save Your Favorites:** Bookmark your preferred hotels, vacation homes, resorts, etc. **Easy, Quick, and Secure Booking** - **Fast Booking:** Book your stay in just a few taps. - **Payment Options:** Choose between online payment or pay at the hotel. - **Save Payment Details:** Store your payment info for faster future bookings. **Your Ultimate Travel Companion** - **Access Booking Details Offline:** Save your booking confirmations and view them even when offline. - **Manage Bookings:** Easily manage your hotel or vacation rental bookings on the go. - **Direct Contact:** Contact us, the hotel, or the vacation rental host directly through the app. - **Stay Updated:** Subscribe to push notifications for updates on your stays. **Hotels.com Rewards Program** - **Eligibility:** Participants must be 18 years or older. - **Earning Stamps:** Earn 1 stamp for each night stayed at eligible properties. - **Redeeming Rewards:** Collect 10 stamps to receive 1 reward night. Reward night value is based on the average daily rate of the 10 stamps collected, excluding taxes and fees. *Terms and conditions apply. Hotels.com Rewards program is subject to availability and blackout dates may apply. Unused stamps and reward nights will expire if there is no activity on your account for 12 months. Download the Hotels.com app today and make your hotel booking experience seamless and rewarding!

### Hotels.com App: User Guide #### Getting Started 1. **Download the App:** Install the Hotels.com app from the App Store (iOS) or Google Play Store (Android). 2. **Sign In or Create an Account:** Open the app and sign in with your existing Hotels.com account, or create a new one if you don’t have an account yet. #### Searching for Hotels 1. **Enter Destination and Dates:** On the home screen, input your destination, check-in, and check-out dates. 2. **Select Number of Guests:** Specify the number of guests and rooms needed. 3. **Search:** Tap the “Search” button to view available accommodations. #### Filtering and Sorting Results 1. **Apply Filters:** Use the filter options to narrow down results by price, star rating, guest rating, amenities, etc. 2. **Sort Results:** Sort the listings by price, guest rating, distance from a location, or other criteria to find the best options. #### Viewing Property Details 1. **Select a Property:** Tap on any hotel or accommodation listing to view detailed information. 2. **Read Reviews:** Check guest reviews and ratings to gauge the quality of the property. 3. **View Photos:** Browse through photos of the rooms and facilities to get a better idea of the accommodation. #### Booking a Hotel 1. **Choose a Room:** Select the type of room and rate you prefer. 2. **Enter Guest Information:** Provide the necessary guest details for the booking. 3. **Payment Options:** Choose your payment method. You can pay online or select the option to pay at the hotel (if available). 4. **Complete Booking:** Review your booking details and confirm the reservation. You will receive a confirmation email. #### Managing Bookings 1. **View Bookings:** Access the “My Bookings” section from the app’s menu to see your current and past reservations. 2. **Modify or Cancel:** Select a booking to view details, and choose the option to modify or cancel if needed (subject to the hotel’s cancellation policy). 3. **Offline Access:** Save your booking confirmations for offline access when traveling. #### Earning and Redeeming Rewards 1. **Earn Stamps:** Collect 1 stamp for each night stayed at eligible properties booked through the app. 2. **Track Progress:** Check your stamp collection progress in the “Rewards” section. 3. **Redeem Rewards:** Once you collect 10 stamps, you can redeem them for a reward night. The reward night value will be based on the average daily rate of the 10 stamps collected, excluding taxes and fees. #### Additional Features 1. **Exclusive Deals:** Enjoy app-exclusive discounts and last-minute deals. 2. **Favorites:** Save your favorite hotels and accommodations for easy access later. 3. **Push Notifications:** Enable push notifications to receive updates on booking status, exclusive offers, and travel tips. #### Customer Support 1. **Help Center:** Access the Help Center through the app’s menu for FAQs and support articles. 2. **Contact Us:** Use the in-app contact options to reach Hotels.com customer service for assistance with bookings or any issues you encounter. Enjoy your travels with the Hotels.com app, and take advantage of all the features designed to make your hotel booking experience seamless and rewarding!