Connexus CU Mobile App

Here's a description for the Connexus Credit Union Mobile App in English: --- ### **Connexus Credit Union Mobile App** The Connexus Credit Union Mobile App provides you with a secure and convenient way to manage your finances on the go. With this app, you can effortlessly stay on top of your financial activities anytime, anywhere. #### **Key Features:** - **Sleek and Innovative Design**: Enjoy an intuitive and user-friendly interface designed to make managing your finances easy. - **Safe and Secure**: Rest assured knowing your financial information is protected with advanced security measures. - **View Transaction History**: Quickly access and review your transaction history to keep track of your spending. - **Transfer Money Between Accounts**: Easily move money between your Connexus Credit Union accounts with just a few taps. - **ATM Locator**: Find the nearest ATM quickly and easily, wherever you are. - **Pay Bills on the Go**: Conveniently pay your bills anytime, ensuring you never miss a payment. - **Mobile Check Deposit**: Use your smartphone’s camera to deposit checks directly into your account without needing to visit a branch. #### **How to Get Started:** To access mobile banking, simply log in using your Connexus Credit Union online banking credentials. If you're not yet enrolled in online banking, you can sign up directly through Connexus Credit Union’s online platform. For assistance with your account or any issues with the mobile app, please contact Connexus Credit Union's customer support.

### **How to Use the Connexus Credit Union Mobile App** #### **1. Getting Started:** - **Download the App**: First, download the Connexus Credit Union Mobile App from the App Store or Google Play Store. - **Log In**: Use your existing Connexus Credit Union online banking credentials to log in. If you’re not enrolled in online banking yet, you’ll need to sign up on the Connexus Credit Union website. #### **2. Navigating the App:** - **Dashboard Overview**: After logging in, you’ll be taken to the dashboard where you can view your account balances, recent transactions, and quick links to common tasks like transfers and bill payments. - **Menu Navigation**: Use the menu at the bottom or side of the screen to navigate between different sections of the app, such as accounts, transfers, payments, and more. #### **3. Viewing Transactions:** - **Account Details**: Tap on any of your accounts to view detailed transaction history. This will show you all the recent transactions, including deposits, withdrawals, and payments. - **Search Transactions**: Use the search bar to quickly find specific transactions by entering keywords or amounts. #### **4. Transferring Funds:** - **Internal Transfers**: To transfer money between your Connexus accounts, go to the "Transfer" section. Choose the account you want to transfer from, the account you want to transfer to, enter the amount, and confirm the transfer. - **External Transfers**: If you need to transfer money to an account at another financial institution, follow the same steps, but select the external account. #### **5. Paying Bills:** - **Set Up Bill Pay**: To pay bills, go to the "Bill Pay" section. You can add payees, schedule payments, and view payment history all within the app. - **Automatic Payments**: You can also set up recurring payments for regular bills, ensuring you never miss a due date. #### **6. Depositing Checks:** - **Mobile Check Deposit**: Tap on "Deposit" from the main menu. Follow the on-screen instructions to take a picture of the front and back of the check using your phone’s camera. Confirm the details and submit the deposit. - **Review Deposits**: After submitting, you can review your deposit history to confirm the status of your check deposits. #### **7. Managing Cards:** - **Lock/Unlock Cards**: If you’ve misplaced your debit or credit card, you can temporarily lock it from the app to prevent unauthorized transactions. Once found, you can unlock it with a tap. - **Card Settings**: Update your card PIN, report lost or stolen cards, and request replacements directly from the app. #### **8. Finding ATMs:** - **ATM Locator**: Use the "ATM Locator" feature to find the nearest Connexus Credit Union ATMs or surcharge-free ATMs. Simply allow the app to access your location, or enter an address or zip code. #### **9. Account Alerts:** - **Set Up Alerts**: Go to the settings menu to set up custom alerts for low balances, large transactions, or upcoming payments. You can receive these alerts via text, email, or push notifications. #### **10. Getting Help:** - **Customer Support**: If you need assistance, you can chat with customer service directly through the app, or call Connexus Credit Union at 1-800-845-5025.