Beside (M1): AI Receptionist

An AI receptionist for Mac that answers calls and chats, books appointments, and captures leads for your business around the clock. It automates call answering and routing with customizable scripts, transcribes conversations to text, and hands off to your team when needed. Designed for productivity and business operations, it integrates with calendars and CRMs to streamline scheduling and contact management, helping you reduce missed calls and accelerate response times. Key benefits include AI driven call handling, smart appointment scheduling, and effortless CRM integration for high efficiency and better customer experience. Ideal for small businesses, agencies, clinics, and service teams seeking a reliable virtual receptionist on Apple Silicon M1.

1. Download and install Beside on your Mac, then sign up or sign in to your account. 2. Connect your phone line by purchasing a new number, porting an existing one, or linking your VoIP provider, and optionally enable SMS and web chat. 3. Link your tools by connecting your Google or Microsoft calendar, selecting your CRM, and setting notification channels such as email or Slack. 4. Create your receptionist flow by choosing a template, writing your greeting, adding common FAQs, setting business hours, and defining routing and escalation rules. 5. Go live after a quick test call, then monitor transcripts and analytics, adjust prompts and rules, and refine appointment types to optimize performance.