Description:M1 is a 24/7 AI receptionist that answers and routes calls, books appointments, and captures leads for your business. Powered by voice AI, it delivers instant, consistent customer support across phone and chat, reducing missed calls and increasing conversions. Ideal for small businesses, clinics, agencies, and service teams, it integrates with your calendars and CRM for a seamless workflow. Key features include real time call answering and call routing, appointment scheduling and lead qualification, CRM and calendar integrations, voicemail transcription and analytics. Achieve always on availability with an AI driven virtual receptionist designed for productivity, business growth, and efficient customer support.
How to use:1. Download and sign up, then create your business profile with name, services, and hours.
2. Connect a new business number or forward your existing line; optionally enable website chat or messaging.
3. Set your greeting, FAQs, and knowledge base so the AI can answer common questions accurately.
4. Configure workflows for call routing, appointment booking, lead capture, and handoff to your team when needed.
5. Integrate your calendar and CRM, go live, and monitor transcripts and analytics to refine responses and improve results.